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PIAGOGO! Site Ready

Why it matters

Your client’s audit is an audit of you.

The obligation sits with the operator, but a critical control only counts if the worker performing it is competent and the plant is fit. When they verify theirs, they are verifying yours.

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An excavator working the benched wall of an open pit

Working with PIAGO

  • Frontline Equipment Maintenance
  • BRW Transport
  • Hydrapower
  • Kerembla
  • Premier Plant Repairs & Fabrication
  • Whiteman Welding
Customer stories

What changed

1 June

2026

Queensland mines must now show a systematic, verifiable approach to their critical controls.

On contracting company-heavy sites they are directed to monitor that your workers are trained to the site’s system and that your machinery is verified fit for the task. Verification, not attestation.

What the 2026 changes mean for contracting companies

What that means

Three things that follow.

  1. The portal answers your client's question, not yours.

    It can tell a mine whether you are cleared for their site. It cannot tell you what expires across all of your clients in the next sixty days.

    What a client portal cannot do for you

  2. A turnaround costs more than the hour it takes to fix.

    The coordinator's afternoon, the billable hours, the team idle behind them — and a name for having paperwork problems, which never appears on any invoice.

    What a gate turnaround actually costs

  3. One person is holding the whole picture.

    Which site needs what, which portal it lives in, who is current. When they take leave the answer goes with them, and that is usually the week a client asks.

    Compliance across several sites at once

What we do about it

One register, and an answer you can give on the call.

  • Every ticket, medical, certification and service held as a dated record against the person or the machine it belongs to.

  • Requirements mapped per client and per site, so being compliant means compliant for the site they are actually travelling to.

  • Expiries surface on a schedule you set, in time to renew — rather than at the gate, in front of the client.

Two minutes, opens here

The obligation behind this

Plain-English explainers, free, whether you ever buy anything or not.

The questions you will be asked

We are already in our clients' portals. Why keep our own register?
Because a portal is built for the principal, and it only sees the slice of your business that touches that one client. It can confirm you are cleared for their site; it cannot tell you what lapses across every client next month, or whether the four people you need for a shutdown are actually going to make it through. Without your own register, the portal becomes your early warning system — and its warning arrives at the gate.
Can we answer whether a specific person is site-ready for a specific client, today?
That is the question the register is shaped around. Requirements are held per client and per site, because a worker who is fully compliant at one site may not meet another's rules with the same qualifications. The answer is on screen rather than assembled from a spreadsheet and two inboxes.
What about our plant, not just our people?
Both sides sit in the same register. Certifications, services and inspections are held against the machine the way tickets and medicals are held against the worker — which matters now, because a critical control is only verified if the person and the equipment assigned to it both meet the standard.
A client changes their requirements. What happens to us?
You can see who falls out of compliance against the new requirement rather than finding out worker by worker at the gate. Requirements are configured per site, so a change is made in one place and the people affected surface immediately.
How much of this lands on our admin during setup?
There is real work in getting existing records in — we will not pretend otherwise, and it is the part of these projects that goes wrong when it is handed over with a login. It is worked through with you. What it replaces is the reconciling, which is ongoing rather than one-off.
What if our current process is fine?
Then keep it. The test is whether you can produce, on demand, evidence that a named worker and a named machine met a site's standard on a given date — and whether that survives the person who maintains it being on leave. If it does, you may not need us, and we will say so on the call.

Thirty minutes, with the people who build it.

Bring your clients and your sites and we will tell you honestly whether it fits.

Book a Demo(07) 3251 2468