Skip to content
PIAGO

About PIAGO

Built in Australia, for Australian mining.

Workforce and equipment compliance software for the mining sector — for the operators who set the standards, and for the contracting companies that have to meet them.

The Super Pit gold mine at Kalgoorlie, Western Australia

Our mission

To make workforce and equipment compliance easier, and business better.

Deliberately unglamorous. Compliance is not the reason anyone got into mining, so our job is to take as much of it off your desk as we can and make the part that stays there defensible.

What makes us different

Two things worth knowing before you talk to us.

01

Experience, not a sales script

Around twenty years in and around mining, including seven running the central compliance system at a global Tier 1 operation. It was put up against the market twice in that time and stayed in place on both occasions.

02

Senior people, direct access

Close relationships, and clients who deal directly with the people building the thing. Nobody gets handed to an account manager.

Our values

Five, and we mean them.

Integrity
Doing the right thing.
Success
Happy team, happy customers and a thriving business.
Excellence
Challenging ourselves to be better than before.
Teamwork
Working together positively and effectively.
Balance
Making quality time for work, rest and play.

Why it exists

It started with two people at opposite ends of the same problem.

Carl and Terry have been mates for fourteen years, with around thirty between them in mining and construction — one from operations, one from technology.

What Carl saw

Contracting companies meeting strict, site-specific requirements with spreadsheets and one person who held it all in their head. Gate knockbacks. Audit scrambles. Good workers stood down over a document nobody noticed had expired.

What Terry saw

The same years spent building enterprise software, including inside a mining company, watching an industry outgrow its own systems and keep going anyway.

What came of it

Two products rather than one, because the mine and the contracting company experience compliance completely differently. Every feature since has come from a real problem somebody actually had.

Who you'll deal with

The people who build it and support it.

Carl Snowling, Managing Director of PIAGO

Carl Snowling

Managing Director

Nearly a decade consulting to heavy industry before PIAGO, including centralising workforce systems across 27 mine sites and more than 40,000 personnel. He is who you meet, and he is the reason the first conversation is about how your operation runs rather than about features.

Terry Cullen, Co-founder at PIAGO

Terry Cullen

Co-founder

Twenty years building enterprise software, including inside a gold miner. He has been building GO! Site Ready since 2019.

Krystan Gontscharow, Senior Software Engineer at PIAGO

Krystan Gontscharow

Senior Software Engineer

Gontro to everyone who works with him. Twenty years of full-stack development and system administration.

Elmer Figuracion, Senior Software Engineer at PIAGO

Elmer Figuracion

Senior Software Engineer

Builds and maintains GO! Site Ready, and has done for most of the product's life.

Chris Hoy, DevOps Engineer at PIAGO

Chris Hoy

DevOps Engineer

Works across the software and the processes around it, internal and client-side both.

How we operate

The things worth knowing.

Australian-owned and operated

Headquartered in Brisbane, building for Australian mining rather than adapting a general-purpose tool to fit it.

Hosted in Australia

The platform runs here and the data stays here. For names, medical declarations and qualifications, that matters more than it does for most software.

Segregated infrastructure, and your own database

Every client runs on its own segregated infrastructure and its own database, not a shared environment with your data partitioned inside it. Your records never sit alongside another operator's.

SLA-backed support

An Australian team, backed by a service level agreement, in a timezone that matches your shifts.