We Respect Your Privacy
PIAGO respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988. This policy sets out how we collect and treat your personal information.Personal information we hold which is identifiable as being about you.
Collection of Personal Information
PIAGO endeavours to safeguard your personal information, which may be collected as you engage with our website or interact with us through various channels. This information includes, but is not limited to, your name, contact details, and feedback. We may also gather data pertaining to your personal or business activities, preferences, and transactions, as well as any other information you voluntarily provide during your interactions with us.
Your privacy is paramount to us. Rest assured, any personal information you entrust to PIAGO will be handled with the utmost care and in accordance with this Privacy Policy. Whether provided directly by you or obtained from third parties, we commit to safeguarding your data through electronic or in-person interactions, website usage, and service provision. Should you have any queries or concerns regarding the collection and protection of your personal information, please do not hesitate to reach out to our customer support team.
Personal Information Handling
PIAGO may use personal information collected from you to provide you with information and updates on our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services to better understand your needs.
PIAGO may contact you via a variety of platforms including, but not limited to telephone, email, SMS or mail.
Personal Information Disclosure
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as reasonably necessary for the purpose set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
We may from time to time need to disclose personal information to comply with legal requirements, such as a law, regulation, court order, subpoena, or warrant, in the course of a legal proceeding or response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of PIAGO, piago.com.au, its customers or third parties.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside Australia.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law, our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
Protecting Your Personal Information
PIAGO is committed to ensuring the security of the information you provide to us. To prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure your information, protecting it from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Please note that the transmission and exchange of information is conducted at your own risk. While we take measures to prevent unauthorised disclosures, we cannot guarantee the absolute security of any information transmitted to us or received from us. Despite our efforts, we cannot assure you that personal information collected by us will never be disclosed in a manner inconsistent with this Privacy Policy.
Accessing Your Personal Information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988. A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@piago.com.au . We reserve the right to refuse to provide you with information that we hold about you in certain circumstances set out in the Privacy Act.
Privacy Complaints
If you have concerns about our privacy practices, please email info@piago.com.au with your complaint. We prioritise these matters highly and will respond promptly upon notice of your concern.
Privacy Policy Updates
Please note that this Privacy Policy may be subject to change in the future. We reserve the right to modify this Policy at any time, at our sole discretion, and all modifications will become effective immediately upon their posting on our website or notice board. We encourage you to check back periodically to review any updates to our Privacy Policy.
Website
Exploring Our Website
When you visit piago.com.au, we may gather information like your browser type, operating system, and the last website you visited before ours. We use this data in aggregate to understand how visitors engage with our site, helping us enhance our services.
Third Party Sites
Occasionally, our website may contain links to other websites that are not owned or operated by us. These links are provided for your convenience only and do not imply any sponsorship, endorsement, or approval of the linked websites by PIAGO. It is important to note that PIAGO is not responsible for the privacy practices of these third-party websites.
Cookies
Our website uses cookies occasionally to enhance your experience. These small files help us identify you for a more personalised visit and analyse site traffic to improve our service. While cookies are harmless, you can disable them in your browser settings however, disabling them may affect your website experience. We also use cookies for targeted advertising through services like Google Adwords, which might show our ads on other sites you visit.
Cookie Types Explained
- Session Cookies: These exist only during your website visit, disappearing when you leave the site.
- Persistent Cookies: These remain in your browser beyond your session until you choose to delete them.
- Performance Cookies: Gathering data on your website interactions (like pages visited and errors), these cookies don’t identify you personally. Instead, they aggregate information anonymously to enhance website functionality.
- Functionality Cookies: These remember your website preferences (like text size adjustments or page customisations) and enable certain services, such as blog commenting.