Meet Our Team
At PIAGO, we are driven by a simple and honest philosophy that emphasises reliability, trust, and integrity, with a strong focus on our customers.
We take pride in delivering products and services that not only enhance your experience but are ones we’d proudly share with our own families.
Carl and Terry, our founders, have built a diverse and dedicated team. Each member brings unique skills and experiences, collectively shaping PIAGO into the thriving company it is today.
Carl Snowling – Director of Operations.
Meet Carl, our Director of Operations. After a remarkable 12-year stint as a labourer and 10 years conquering the realms of project management, Carl shifted gears to hone in on the ground breaking framework for PIAGO.
With expertise in Business Information Systems, Carl envisioned the perfect software solution for the mining, construction and heavy industry sectors.
If you’re short on time, save the All Blacks chat for another day, because once Carl gets going, there’s no stopping his infectious enthusiasm.
Terry Cullen –
Managing Director
Meet Terry, our Managing Director. A dynamic maestro of development for over 15+ years. Delivering nothing short of excellence, he has conquered the realms of application development, team management, and digital agency wizardry.
In a previous life, this vibrant force of nature was a tradesman in the rugged world of construction. He knows his way around more than just lines of code.
Terry’s contagious enthusiasm, relentless commitment and dry humor is an integral part of the PIAGO engine room. It’s the unassuming kind of leadership that fosters a positive team environment and makes PIAGO a great place to work.
Dylan Downs – Operations Manager
Meet Dylan our Operations manager. Dylan is a dynamic force who knows how to turn visions into reality and elevate success to extraordinary levels. With a proven background working closely with staff and clients, and armed with 16 years of digital systems experience, Dylan navigates the business landscape with an unwavering determination to conquer every challenge that comes his way.
When he is not conquering the realms of product success, Dylan unleashes his personality through his YouTube channel or by dominating online video games.
Iman Naslpak – Software Engineer
Meet Iman, our diligent Software Engineer. With a master’s degree in computer science he is adept at maintaining, supporting and troubleshooting our range of products and services. He is skilled in developing innovative features and tailor-made applications that cater to the seamless operation of applications and the specific needs of our clientele.
His expertise extends into artificial intelligence and machine learning, areas in which he continuously seeks to deepen his knowledge and proficiency.
Outside the realm of coding and debugging Iman is a physical fitness enthusiast who enjoys engaging in regular CrossFit sessions and spending quality time with loved ones.
Alison McCarthy – Senior Consultant
Meet Ali, our Senior Consultant. She is the ultimate fusion of coal mine training expertise and software design prowess. With a background rooted in coal mine training departments, Alison has spent years crafting software solutions tailored specifically for heavy industry training compliance.
When it comes to training data configuration Ali breezes through the complexities with finesse. Her specialty lies in assisting clients, helping them navigate the intricate world of Training Needs Analysis and devising customised training plans.
Ali loves living in the bush, and this is where she can be found in her downtime.
Ime Lavatai – Finance & Administrations Manager
Meet Ime, our Finance & Administrations Manager. She is the indispensable glue that holds our company together, seamlessly managing a multitude of responsibilities. Her expertise in diary management, organisation, financial administration and communication contributes significantly to our success.
With these exceptional skills and unwavering commitment, Ime ensures that our company operates smoothly, efficiently, and harmoniously in all aspects. With Ime at the helm of our administrative and financial operations, we can confidently navigate the complexities of our industry and continue to achieve success.
When Ime’s not busting the moves at work you can find her busting them on a dance floor.
Tina Rand – Sales Support & Customer Success Officer
Meet Tina, our Sales Support & Customer Success Officer. With an unwavering commitment to customer success and a dedication to supporting sales initiatives, Tina brings a touch of sparkle and a sprinkle of magic to everything she does. She also manages our website and social platforms, ensuring our online presence is as vibrant and engaging as the service we provide.
When she’s not enjoying virtual cuppas with you, Tina channels her adventurous spirit into outdoor explorations, always ready for her next adventure.
Chris Hoy - DevOps Engineer
Meet Chris, our DevOps Engineer, a driving force who seamlessly navigates both software intricacies and process challenges, whether they are internal or external. Committed to simplifying our clients’ work, Chris dedicates himself to providing assistance in any way possible.
Each day serves as an opportunity for him to delve into new realms of knowledge, continuously expanding his expertise. Chris thrives on adapting to diverse environments and recognises the Project Industry’s expansive nature.
Unwinding from work Chris seeks the company of his family, indulges in terrible reality TV shows and is an avid gamer.
Krystan Gontscharow - Senior Software Engineer.
Meet Krystan, our Senior Software Engineer, fondly known as Gontro. With over twenty years of full-stack development expertise, his deep passion for technological innovation is evident in his proficiency across a variety of programming languages, system administration, specialised programming, and advanced mobile application development.
Gontro excels in modern practices such as Docker containerisation, CI/CD pipelines, and microservice architecture.
Outside of work, you will find Gontro lost in a book, with his guitar, or slaying and developing in the gaming world.
Elmer Figuracion – Senior Software Engineer
Meet Elmer, our Senior Software Engineer. Elmer is a seasoned and accomplished senior software engineer with expertise in the development and maintenance of the GO! Site Ready product. With a wealth of experience in the software industry, he has consistently demonstrated his invaluable contribution to the development of innovative product features. Elmer’s unwavering commitment to the success of our GO! Site Ready platform ensures that both the organisation and our clients receive optimal value from his work.
When he’s not immersed in the world of software engineering, Elmer finds solace in a steaming cup of coffee and the beauty of nature, savoring the tranquility of breathtaking sunsets.